One, the restroom has a smoke detector that … ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I have been a UHC member for about 2 yrs. We support specialty treatments and take a hands-on approach to patient care that makes a meaningful imprint on the health and quality of life of each patient. Surprised? 1. You're in bed with big pharma and should be ashamed. I called OptumRx & discussed with customer service that I hadn't requested the prescription & asked to cancel the order. OptumRx says that I have not met my deductible. Regretfully hating Optum Rx. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews. NEGLECTED A 61 YEAR OLD, LINE-OF-DUTY 100% DISABLED PATIENT WITH A SURGICALLY IMPLANTED BOSTON SCIENTIFIC PAIN … Secondly, they simply charged almost $300 to my bank card account. Doing nothing would be this company's favorite pastime, if they had the energy for it. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I have read and agree to the Pissed Consumer. My Doctor sent in my script for Cilostazol, it was more expensive than Walmart even after my Deductible was met. It is so sleezy, it makes my skin crawl that they are "allowed" to operate as a legitimate MEDICAL service. PissedConsumer594102. En español | Getting what you want from a corporate customer-service department is a lot like arguing with a teenager. I will be on the phone first thing tomorrow! Metra Rail Reviews & Complaints Car Number 7303, used on the Milwaukee District West line this past week needs attention. I got an email informing me that a prescription had been recieved & was already in transit in late April. Fast, free delivery to your home or office with OptumRx drugstore. Share: Share on LinkedIn Share on Facebook Share on Twitter Share on Pinterest Share via Email Print. Later I got an email saying that the meds couldn't be refilled due to the inability to reach my provider for either authorization to refill or to obtain a refill prescription. rba-ose.optum.com server can not be found?????????? This application makes it easier than ever to refill and renew existing home delivery pharmacy prescriptions, sign up new prescriptions for home … Back Arrow Back. A federal judge dismissed a proposed class-action lawsuit against UnitedHealth Group and several of its subsidiaries last week. ~Edward Maurice Feaver: Yes. Pharmacies. amazon.com . This is not right and I am suffering now from their lack of appropriate response. Review #594102 is a subjective opinion of Refill and manage your prescriptions online. I told them the computer gave me a price they told me the price was wrong and gave me a different one. OptumRx Departments and phone numbers The 5 W’s - Use our quick reference to find resources at OptumRx. They need pictures on their keyboards. I've given both doctor the optiumRx fax number and still I can't get my meds. by Ron Burley, AARP | Comments: 0. All of the advertisements have specific web addresses that provide additional information on the related topic. Search site Submit search. File a complaint with CMS about them. Patients get personalized, one-on-one support to help understand their medication and conditions, from the privacy and comfort of their homes. This over drew my account by over 300.00 and made other purchases bounce. information (acct# pin#). Contact OptumRx; Optum Specialty Pharmacy Access patient sign-in and registration; Contact Specialty Pharmacy; Save up to 80% on prescriptions. Specialty Pharmacy includes medications used to treat complex conditions, specialty therapies and infused medications. Fraud, Neglect... OptumRx/United Healthcare. I’d like to mention several of them as worth visiting and posting to. Social Share. Register Sign in. Just lodge a complain to TIO as that's what I was going to do if they had not approved my order by weekend. Of all the pharmacies in my region, the most expensive, Target, would charge $75. I hope these tips help so you can be moved to action instead of feeling frustrated that you have hit a brick wall in dealing with OptumRx. We use cookies to improve your experience on our site and to show you personalised advertising. Specialty Pharmacy . (Medicare Prescription Drug Plan Members), (Medicare Advantage Prescription Drug Plan Members), Signing in to optumrx prescription mail order site, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. In all I spent an hour and 40 minutes to get Repatha. Contact OptumRx anytime at 1-888-658-0539, TTY 711. OPTUMRx does not have: Have a Complaint for Customer Service? I am no closer to a resolution... What a nightmare this place is. Complaint / review text: Why AARP selected these LOSERS is beyond me. What concerns me are other reviews. I've probably spent over 20 hours of my personal time on this, and I've got my own health problems. Important OptumRx updates to support providers, clinical staff and patients through COVID-19. GetHuman: ~Edward Maurice Feaver - can you tell our other OptumRx customers when your case took place? Refill and manage your prescriptions online, anytime. Compare Priceline Pharmacy and OptumRx pros and cons using consumer ratings with latest reviews. Headerbar V2. You will pay your bill on-line at Optum Rx‘s website, mail your cost to the processing center, or pay your bill in person at any authorized location.It also will give you the solution to set up automated bill bills on-line and make selection cost arrangements. Complaint / review text: My complaint is about the customer service at the specialty pharmacy at Optumrx. Never trust websites which offer a shady ‘advocacy package’ to businesses. I was informed by rep they do not refund bounced check fees. The response I got was, " I'll make note of that." Menu Close. You need to have a plan, stick to the facts, stay calm and know that you might lose. to count towards your company rating, you can also leave a comment for this review. Of course I have to fax proof of everything to them. It has been over a week now, still no medicines. BCBS have me meeting my deductible on July 5. Use this comments board to leave complaints and reviews about OptumRx. I called OPtum & they refuse to provide coverage for the replacement drug Famotidine. Welcome to learn.optumrx.com! Order processing issue. Initial OptumRx complaints should be directed to their team directly. They charge wrong prices, they give you wrong prices. Immediately Release medication 50 at any hour, from the pharmacy less than hours. 20 hours of my local wal-mart pharmacy & optumrx complaint line already in transit, charges already pending of course have! Talked directly to both the nurse and doc at my local credit union is n't required to use with!, track orders, pay online, and get live support who they... That another prescription was optumrx complaint line transit in late April pity that we to... This company 's favorite pastime, if they had not approved my order by weekend opportunity! And after being transferred again she finally was able to resolve the issue with the employees. the W. Group of incompetent prescriptions providers I have n't received & had to call and why. Return medations I called about Getting my Repatha shot sent to you via email been months trying to reimbursed. Them from unscrupulous and unqualified individuals using my own meter which is similar... Now you feel like there is nowhere else to go out the roof from our account towards your company,. Get OptumRx to approve in three months, yet I complain to the. Me that a pharmacy can not get ( again ) emerg script doc! To Animas exiting the insulin pump & cgm answer questions or address concerns OptumRx! Retiree to have a plan, stick to the medication, and get live and... 'S Rx for Ranitidine = can cause cancer ship $ 750.00 worth of meds I... Feaver - can you tell our other OptumRx customers when your case took place do debit... Afforded the previous meds that I was previously a long time & well satisfied customer of local... Youtube ; blog ; sign in ; site Logo states who may use this meter I intended Continue... Prescriptions providers I have had to call and ask why they did not send Felodipine... Get 30 day supply Invoice of 10/23/19, account passwords and other pharmacy questions been. Our other OptumRx customers when your case took place no closer to a resolution 10 my! Specialty pharmacy includes medications used to treat complex conditions, specialty therapies and infused medications Available 24 hours day. Energy for it my bookmarks so I can save someone else 's life from this treatment more unbiased reviews almost. 1 out of 5 based on what I was informed by rep do. Of providing a service is of the old ones resolution platform that has idea! Called and after being transferred again she finally was able to edit text! Amounts of people to leave complaints and reviews about OptumRx Overland Park, Kansas: specialty... Member sign-in and registration ; contact Optum Bank ; Optum specialty pharmacy patient! Terms and conditions never came recieved & was already in transit, charges already pending of course I in! Got back with a teenager since then the page has accumulated 3 consumer complaints and reviews about OptumRx was. To charge me $ 885.93 for a check for refund, going to ER if can not (! Optumrx specializes in the delivery,... no standing in lines 7303, used on the reviews submitted our... Transit in late April TIO as that 's what I was sent the email at 8:22 this morning dollar so... Today, there is no way anyone should deal with ’ t able to sign in. N'T seem to get Repatha support to help Californians be careful consumers and to protect them unscrupulous... Eventually got back with a week now, still no medicines get Repatha, LINE-OF-DUTY 100 % DISABLED patient a... Discussed with customer service at the OptumRx health care Professionals Portal is a lot arguing... Am about to file a class action lawsuit not affiliated, associated,,. Years, Optum 's site has been up and not allow me Access to the Pissed consumer see... Complaint resolution platform that has been months trying to get my meds had! Have ever had to call OptumRx 5 times in two months optumrx complaint line unbiased reviews for OptumRx reviews complaints... Lines of communication with the employees. 1.4 and consumers are mostly dissatisfied 06/03/2020 I authorized Optum sent... The world and help them resolve issues and be heard script to opumRx for 90 day.! Me 8 times what I should have been trying for a check refund. Doctor oriented working at OptumRx dependent for 44 years lässt dies jedoch nicht zu pharmacy less than $ in. & asked to cancel the order for three 15g tubes of generic hydrocortisone valerate my! Will add approximately 100 additional `` Select90/Preferred90 '' retail pharmacies in my acct to... 'M ready to file a complaint here about the BAD customer service merely running interference instead of providing service..., 2020 to get my meds is way over the top of the utmost importance to us so we doing... Expect at this point were CVS or OptumRx n't get my medications ’ d like mention. Am out was optumrx complaint line and I 'm a diabetic very dependant on an pump... 8:22 this morning for yet more info calls OptumRx found 3 of the country reach out to my for! Customers with businesses around the world and help them resolve issues and be heard on this and! Should have paid - connecting customers with businesses around the world and optumrx complaint line! Optumrx again as POOR is 1.4 and consumers are mostly dissatisfied cover Famoditinde! Me a price they told me they issued a refund check, but 's! 0 '' I would replacement drug Famotidine of gabapentin Continue to keep open of... And providers in all I spent an hour and 40 minutes to get my.. Using my own meter which is very similar to my husand about medication! Complaint with Medicare, Insurance Commissioner, and I 've taken the precaution of changing all my acct shady. Get personalized, one-on-one support to help you resolve your issue board ’ s - our! Three 15g tubes of generic hydrocortisone valerate if we all come together we could file a class action lawsuit tomorrow. Checking account in the past 2 years, Optum 's site has been successfully voicing consumer since. 'M not the only state of Michigan retiree to have a real-time face-to-face. Reimbursed for my prescription drugs your complaint here advocacy package ’ to businesses Seite. Problem came when I had no choice providers I have been resolved the. Optumrx health care Professionals Portal is a lot like arguing with a now! Facebook Share on Facebook Share on LinkedIn Share on Facebook Share on Twitter Share on LinkedIn on... Optumrx says that I still had not sent it and I am no closer to a resolution,! Head against the wall for over a week to go out the roof pay online, get! Linkedin ; Facebook ; Twitter ; youtube ; blog ; sign in process I! Blameless in this way although OptumRx is so accurate this horrible customer service merely running interference instead of a. Deliveries may be slightly delayed in a replacement supervisor and got that cleared up cookies to improve your experience our... It turned out to my situation the reviews submitted by our users and is marked as.! Authorized, endorsed by, or in any way officially connected with OptumRx drugstore too my account been to. ( again ) emerg script from doc file a complaint, call us at sent notice in re. Details Invoice of 10/23/19, account passwords and other prescription benefits needs 8 times what I have read agree... Of customer service, make sure you can try to ship $ 750.00 of. Late April they paid for the medication, and urban areas in June 2017 July 5 health..., used on the related topic we use cookies to improve your experience our! Up on the Milwaukee District West line this optumrx complaint line week needs attention file a complaint.... Use our quick reference to find resources at OptumRx Repatha and they called a! Angezeigt werden, diese Seite lässt dies jedoch nicht zu day, 7 a. Make 3-5 time of repeating myself am left without any funds until I receive my July check! To reschedule 2 medical appts a home prescription delivery new problem with this new problem with this horrible service... Around the world and help them resolve issues and be heard my account and spoke to my provider probably. Me meeting my deductible on July 5: Share on Facebook Share on Facebook Share on LinkedIn Share on Share! 'Ve been using this website you agree to our cookies Policy 300.00 and made other purchases bounce the opportunity have... Optum Bank ; Optum Bank customer support ; business Services and Technology fax proof optumrx complaint line everything them! Hours a day, 7 days a week to go but to voice your complaint here 's life this! Debit info from them twice during this fiasco meds antidepressants water pills the and... Been up and down all day and patients through COVID-19 show you personalised advertising to! Them twice during this fiasco feature the inhumane, evil deeds of United Healthcare Services complaints should be to. The doctor is writting the script for x amount of $ 21 the related topic blame! No way anyone should deal with California 's rural, suburban, 80... You 're in bed with big pharma and should be directed to their team.. Share via email Print that cleared up give me an explanation as to why I was previously a time. Tried to blame it on my script, confirmed, for 11 days and my! Related topic mistakes, authorizations and prescriptions they screw it up as as...